Privacy and Payments

ROC & MONROE is committed to protecting your privacy to give you a safe online experience. This Statement of Privacy applies to the ROC & MONROE web site and governs data collection and usage. By using the ROC & MONROE website, you consent to the data practices described in this statement.

Your financial and identity protection is of utmost importance. That is why we process all payments through STRIPE, which is one of the safest and most secure payment processing systems in the world. Furthermore, all personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used solely and exclusively for the purpose of fulfilling your order and making your buying experience a success.

CURRENCY CONVERSION

All prices listed on the website are in CAD or USD dollars. Please select the currency you wish to purchase in from the top menu. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. The amount taken from the original funding source is returned in full when refunded by the seller. Please note we cannot be held responsible for any discrepancies caused by exchange rate fluctuations.

PAYMENT OPTIONS
We accept all major credit cards (Visa, MasterCard, American Express)

SAFE SHOPPING GUARANTEE
When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.

COUPONS

Coupons are valid for a limited time only. ROC & MONROE reserves the right to modify or cancel coupons at any time.
If you do not purchase the qualifying items added to your Cart when the coupon is in effect, the discount will not apply.
The coupon offer will not be valid until it is applied to the qualifying item.
Promotion codes are non-transferable and there is no cash alternative. They cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.
If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
Offer good while supplies last.

CHANGES TO PRODUCTS AND PRICES

We reserve the right to make changes to the products and prices listed on the Site, and to other content of this website, at any time without notice.

While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified without ROC & MONROE Beauty Inc. being held accountable for such inaccuracies or errors.

PRIVACY

This Privacy Policy (the “Policy”) sets out the basis on which ROC & MONROE (“ROC & MONROE”, “we”, “our”, etc.) collects, uses and discloses personal information obtained from you when using www.rocandmonroe.com (the “Website”).

WHAT DO WE DO WITH YOUR INFORMATION?

When you register on the Website as a customer, update your information, purchase any goods or services, take part in promotions or send emails to us, you provide us with information that we store and process. Such information may include your name, address, phone number, email address, purchase and transaction history, and billing information.

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. We also receive more general information from you as a result of your visits to, and use of, the Website. This general information does not identify you personally, and can include information such as your IP address, the date and time you access the Website, length of time you spend on the Website, your browsing history, the Internet address of the website from which you linked directly to our Website, and other such general information.

We will not share, sell or rent your Personal Information in any manner to any third parties.

LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.